Policies:
3 Hours Appointment Window:
- To ensure optimal service, we kindly ask for a 3-hour window for scheduled appointments. Our team is committed to arriving within this timeframe for your convenience.
Service After Business Hours:
- Additional charges may be applied for services requested after regular business hours, specifically after 9 p.m. This policy is implemented to account for the increased operational costs and ensure fair compensation for our team’s availability during late hours.
No Same-Day Cancellation
- We kindly request no same-day cancellations. To provide Ideal service to all our customers. This ensures that our technicians’ time and resources are utilized effectively.
Diagnostic Fee Waiver:
- Opting for labor services? The diagnostic fee is completely waived off. Your payment will only cover the cost of labor and necessary parts. This policy reflects our commitment to transparent pricing and customer satisfaction. Plus, it ensures you receive the best value for our expert services.
3-Months Repair Warranty:
- Enjoy peace of mind with our commitment to quality. Every repair comes with a comprehensive 3-month warranty, ensuring your satisfaction and confidence in our services. Trust us to provide reliable, long-lasting solutions for your appliance needs.
Note: For specific details or inquiries related to these policies, feel free to contact our customer service team. We are committed to ensuring transparency and customer satisfaction in every aspect of our service.